UK WordPress malware remover with free monitoring
Hacked WordPress site?
Virus removed within 24 hours.
As your WordPress malware remover, we find and delete the malware, close the gap the hacker came in through, and then monitor your site every day for 15 days, completely free. If it comes back in that time, we clean it again at no cost.
A fast WordPress malware removal service for UK businesses, including ecommerce stores, law firms, clinics and charities. The 24-hour clock starts as soon as we have access to your site.
- Virus removed within 24 hours of access
- Fixed quote before any work
- Full backup before we touch anything
- 100% money back if we can't fix it
Get your site cleaned today
Tell us what's wrong and we'll reply on WhatsApp.
Why hacked WordPress sites keep getting re-infected
Most people who contact us have already tried to fix it. They installed a security plugin, it found a few infected files, they deleted them, and the site looked fine. Then a week later the redirects were back.
That happens because the visible malware is rarely the whole problem. When someone breaks into a WordPress site, the first thing they usually do is make sure they can get back in. A backdoor gets hidden in the uploads folder, disguised as an image or a cache file. A second admin account appears with a boring name like wp-support. A scheduled task in the database quietly rewrites your files every few hours. Delete the obvious infection and leave any one of those behind, and you're back to square one.
A proper WordPress malware remover doesn't stop at deleting bad code. We work out how they got in (an outdated plugin is the usual culprit, followed by reused passwords and nulled themes), remove every way back in that we can find, and then keep watching the site for 15 days to make sure nothing returns.
Remove virus from WordPress website within 24 hours
Every hour a hacked site stays online costs you something. Google can flag it within a day, spam pages start getting indexed under your name, and on a shop a card skimmer copies every order that goes through. That's why we aim to remove the virus from your WordPress website within 24 hours of getting access.
Being a fast WordPress malware removal service doesn't mean skipping steps. We still take a full backup, check the database as well as the files, and find the way in. The speed comes from doing this every day. Our team knows where WordPress malware hides, so we can remove malware from WordPress website files and databases in hours, not days.
Signs your WordPress site has malware
If you're seeing any of these, it's worth getting the site checked quickly. The longer malware sits there, the more damage it does to your Google rankings and your customers' trust.
- A red warning in Chrome"Deceptive site ahead" or "The site ahead contains malware". Most visitors leave at this point.
- Redirects to spamVisitors land on gambling, pharmacy or fake prize pages. Often it only happens on mobile, or only for people arriving from Google, so you may not see it yourself.
- Strange search resultsSearch site:yourdomain.co.uk on Google. Japanese text, cheap handbags or pharmacy pages you never wrote is a classic SEO spam hack.
- Your host suspended youHosts shut accounts down when they detect malware or spam being sent from them.
- Admin users you don't recogniseHackers create administrator accounts so they can get back in after you change your password.
- Spam emails sent from your domainCustomers say they got odd emails from you, or your mail starts landing in junk folders.
Read the full guide: how to tell if your WordPress site is hacked →
Infections our WordPress malware removal services cover
Every hack looks a bit different, but most fall into a handful of types. We clean all of them, and often find two or three on the same site.
- SEO spamThousands of hidden pages selling pills, replica goods or casino links, indexed by Google under your domain.
- Malicious redirectsCode that sends some of your visitors to scam sites. Usually hidden in .htaccess, a plugin file or the database.
- Backdoors and web shellsSmall scripts that let the attacker back in whenever they like, often tucked into the uploads folder.
- Card skimmersJavaScript injected into WooCommerce checkouts that copies card details as customers type them.
- Phishing pagesFake bank or Microsoft login pages uploaded to your hosting, which is what usually gets a site blocklisted fastest.
- Defacements and pop-upsChanged homepages, fake browser update prompts and ads you never added.
Remove malware from WordPress website for any business
We clean WordPress sites for every kind of business, including ecommerce stores, law firms, accountants, clinics and charities. Each one has its own risks, so we check the parts of the site that matter most to you.
Ecommerce and WooCommerce stores
Card skimmers and spam orders hit shops hardest. We check the checkout and payment pages first, because that's where your customers lose money.
Law firms and solicitors
Client confidentiality comes first. We clean the site, check enquiry forms for data leaks, and give you a written report for your records.
Accountants and financial advisers
Phishing pages planted on finance sites get blocklisted fast. We remove them and handle the review to get warnings lifted.
Clinics and healthcare
Booking forms and patient enquiries carry personal data. We check every plugin and form that handles it.
Charities and schools
Donation pages and volunteer sign-ups are common targets. We clean them and lock down admin access.
Agencies and freelancers
Several client sites on one server? We clean them together so one infected site can't reinfect the rest.
Whatever your sector, you get the same fast WordPress malware removal service: tell us what's wrong, we remove the virus from your WordPress website within 24 hours of getting access, and then we watch it for 15 days.
How our WordPress malware removal services work
Working with a WordPress malware remover shouldn't need any technical knowledge. Here's what happens once you get in touch.
- 1
You tell us what's wrong
Send the website address and what you're seeing. We take a look from the outside and come back with a fixed quote. You decide whether to go ahead.
- 2
We back up, then clean
Full backup first. Then we scan every file and the database, compare WordPress core, plugins and themes against clean copies, remove malware, backdoors and rogue users, and fix whatever let the hacker in.
- 3
We get the warnings lifted
If Google or your host has flagged the site, we request the review and deal with the back and forth.
- 4
15 days of free monitoring
Daily malware scans, file change checks and blocklist checks. If something comes back, we clean it again for free. You get a summary at the end.
What's included in our WordPress malware removal services
- Full backup of files and database before work starts
- Malware, backdoor and spam removal from files and database
- WordPress core, plugins and themes checked against clean originals
- Unknown admin users and malicious scheduled tasks removed
- WooCommerce checkout checked for card-skimming scripts
- Outdated or abandoned plugins updated or replaced
- Passwords and security keys reset, file permissions fixed
- Google Search Console review requested if you're blocklisted
- 15 days of daily monitoring after the clean-up
- A plain-English report of what we found and fixed
15 days
free monitoring, every clean-up
A lot of WordPress malware removal services stop the moment the scan comes back clean. We think that's the point where you most need someone watching, because if a backdoor was missed, this is when it shows up.
What we check each day →What makes a good WordPress malware remover?
Anyone can run a scanner. The difference shows up a week later, when you find out whether the site is still clean. Before you hire any WordPress malware remover, us included, it's worth asking four questions.
- Will you find out how they got in? If the answer is vague, the hole is probably still open.
- Do you check the database as well as the files? Spam links, redirects and rogue admin users often live there.
- What happens if it comes back? A WordPress malware remover who stands behind the work will say what they do and for how long. Ours is 15 days of monitoring, with any re-infection cleaned free.
- Will I get a written report? You should know what was found and what changed, in words you understand.
A cheap WordPress malware remover that skips these steps usually ends up costing more, because you pay for the same clean-up twice.
A team of cyber security specialists on your site
Your WordPress malware remover isn't one person working alone. It's our security team, backed by HyperledgerIT in Canary Wharf. One specialist investigates how the attacker got in, another cleans the files and database, and the team keeps watching your site every day for 15 days after the clean-up.
We don't pass the job to a script and send you a certificate. Our specialists go through your files by hand, work out what happened, and write it up so you understand it too. A second pair of eyes checks the site before we call it clean. If we find something we can't fix, like a host that keeps getting compromised, we'll tell you straight.
WordPress malware removal services for UK businesses
We're based in Canary Wharf, London, and work with WordPress sites all over the UK, including ecommerce stores, law firms, local trades, charities, clinics and the web agencies who look after them. All the work is done remotely, so we can remove malware from WordPress website installs wherever you or your hosting happen to be.
If you run a WooCommerce shop, tell us when you get in touch. Card skimmers on a checkout page are the one infection where every hour counts, and our WordPress malware removal services treat them as the first job of the day. Agencies with several client sites can ask about cleaning them together. One infected site on a shared hosting account is often how the others got infected, so a WordPress malware remover who only looks at one of them is leaving the door open.
Common questions
How does payment work, and what if you can't fix my site?
We send you a fixed quote first. Once you accept it, payment is 100% in advance and then we start work. If we don't deliver the job we quoted for, you get 100% of your money back. No partial refunds, no small print about effort spent.
What does the 15 days of free monitoring actually include?
Once your site is clean, we check it every day for 15 days. That means a malware scan of your files, a check for changed or newly added files in WordPress core, your theme and your plugins, a look at Google's and the main browser blocklists, and a check that the site is up. If anything suspicious turns up, we investigate and clean it again at no extra cost. At the end you get a short email summary.
How do I know if my WordPress site has been hacked?
The common signs are a red "Deceptive site ahead" or "This site may harm your computer" warning in Chrome, visitors being sent to spam or gambling pages (often only on mobile, or only when they arrive from Google), Japanese or pharmacy keywords showing up in your Google results, admin users you didn't create, or your host suspending the account. Our guide to the signs of a hacked WordPress site goes through each one in more detail.
Will I lose any of my content?
No. We take a full backup of your files and database before we change anything. We remove the malicious code and files, and leave your pages, posts, products, orders and media alone. If a plugin or theme has been tampered with, we replace it with a clean copy of the same version or an updated one.
What access do you need?
Usually a WordPress administrator login and either your hosting control panel (cPanel, Plesk or similar) or SFTP access. Some infections live in the database or in files WordPress can't see, so admin access on its own is rarely enough. We'll tell you exactly what we need and how to share it safely. Change those passwords once we're finished.
Think your site has been hacked?
Send us the address and a line about what you're seeing. We'll tell you what we think is wrong and what it will cost to fix, before any work starts. Every clean-up includes 15 days of free monitoring.
Get your site checked